Division of Academic Affairs Recognizes the BroncoBest for Fall 2016: 100% Student Service Satisfaction Winners

Department of English in the College of Arts and Sciences (Left to Right): Dr. Samuel Adu-Mireku, Interim Dean, College of Arts & Sciences, Dr. Ji Young Kim, Interim Chair, English and Ms. Vickie Bannon, Admin. Support Associate, English

During fall 2016, randomly-selected programs within the Division of Academic Affairs were visited and rated by students for “services satisfaction” as part of the BroncoBest recognition program.  Student services and satisfaction are primary goals at Fayetteville State University and within Academic Affairs. Excellence in these areas favorably influence the university’s retention and graduation rates reported on a statewide and national basis.

Today, the following academic units that received a 100% satisfactory rating were recognized and received awards at the Academic Affairs Mid-Year Conference: English in the College of Arts and Sciences and Teacher Education in the School of Education as well as appreciation refreshments at their respective mid-year department/unit meetings.

Office of Teacher Education in the School of Education (Left to Right): bDr. Marion Gillis-Olion, Dean, School of Education, Ms. Jenny Washington, Director and Certification Officer, Office of Teacher Education, Ms. Kathleen Marsh, Admin. Support Associate, Office of Teacher Education and Ms. Beverley Lammie, Academic Advisor, Office of Teacher Education

“These assessments and results are noteworthy and the winning departments, administrators, and respective staff persons are to be commended. Achieving student satisfaction is in alignment with the university’s strategic goals and ultimately has an impact on learning outcomes and financial solvency,” stated Dr. Jon Young, Provost and Senior Vice Chancellor for Academic Affairs.

The BroncoBest initiative will continue with the intent to encourage, salute, and recognize units for making a difference and ensuring that the student experience at FSU is positive and productive.


Jon Young
Provost & Senior Vice Chancellor for Academic Affairs